5 Questions To Ask When Looking For A Travel Agent ✨
Updated: May 18, 2024
If we’re being honest, working with a travel agent should be your top priority when booking a destination vacation. Not only do they save you time and money, but they can be a valuable resource for questions and concerns that arise before, during, and sometimes after travel.
It’s important to ask the right questions to ensure that you find a reputable and reliable professional who can help you plan your trip.
Here are some questions you should consider before working with a travel agent:
- What is your experience in planning trips to the destination I want to visit?
This question helps you gauge their familiarity and expertise on the destination you want to visit.
- How do you handle unexpected situations or emergencies during a trip?
Understanding how they respond to unforeseen circumstances, such as flight cancellations, natural disasters or medical emergencies, can give you peace of mind about their ability to provide assistance and support when needed.
- What fees do you charge for your services and how are you compensated?
Clarifying any cost structure upfront can help you to avoid surprises later on. Some travel agents charge service fees, while others don’t. Make sure you understand how they’re compensated and if there are any additional costs involved.
- How do you communicate with clients during the trip planning process?
I think we can all agree — clear & accurate communication is important. Ask the agent about their preferred ways to communicate (email, phone calls, texting, etc.) and how often they typically update clients on trip details, changes or recommendations
- Can you provide testimonials from previous clients?
Positive feedback from past clients can give you confidence in their ability to deliver a great experience.
By asking these questions, you should have a strong feeling about the agent’s expertise, professionalism, and customer service approach before trusting them to plan your next trip.
Not all travel agents are made equal and it’s important you find an agent that knows what they’re doing when it comes to the destination you’re hoping to travel and that you feel confident working with.
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Katie is a travel agent in Wisconsin who specializes in all inclusive travel in the Caribbean & Mexico.
